Solutions

Industry & Business Solutions

Tailored digital transformation and software architectures designed for fast-growing African enterprises.

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AI & AUTOMATION

WhatsApp AI Assistant

Every lead should get an answer before it cools off.

The Friction

Leads arrive from WhatsApp, calls, Instagram, referrals and walk-ins — but nobody owns the full conversation.

The Risk

Prospects repeat themselves, staff forget follow-ups, management cannot see pipeline value, and serious buyers quietly choose a faster competitor.

The Fix

Deploy an AI-assisted WhatsApp and CRM flow that captures every enquiry, answers common questions instantly, assigns ownership, and escalates hot leads to humans.

Discuss WhatsApp AI Assistant

DIGITAL EXPERIENCE

Corporate Website

Your website is the first impression. Make it count.

The Friction

The website looks presentable, but it does not explain value, prove capability or turn visitors into conversations.

The Risk

Marketing spend leaks. Referrals search online and hesitate. Your strongest work stays hidden while weaker competitors look more credible.

The Fix

Rebuild the site around proof, offers, sector pages, tracking and conversion paths — not decorative pages.

Discuss Corporate Website

DIGITAL COMMERCE

E-Commerce Platform

Stop losing orders to manual tracking.

The Friction

Orders arrive through calls, DMs and messages with no single record of stock, payment or delivery status.

The Risk

Stock is oversold, payments go unreconciled and customers chase your team for updates you cannot answer quickly.

The Fix

A commerce platform with catalogue, payment, delivery and reporting connected — so every order has one dependable status.

Discuss E-Commerce Platform

DIGITAL COMMERCE

Multi-Vendor Marketplace

Growth shouldn’t mean more chaos.

The Friction

Multiple sellers, commissions and payouts are tracked manually across spreadsheets and chat threads.

The Risk

Reconciliation consumes days, disputes escalate, and growth adds administrative cost instead of margin.

The Fix

A marketplace with vendor onboarding, commission rules, payouts and reporting handled by the system, not by memory.

Discuss Multi-Vendor Marketplace

BUSINESS SYSTEMS

CRM & Customer Database

No customer should be left without an owner.

The Friction

Operations depend on spreadsheets, notebooks, scattered files and people remembering what to do.

The Risk

Errors multiply as the business grows. Reports arrive late, customers wait, and the owner becomes the manual integration layer.

The Fix

Design a custom business platform with roles, workflows, dashboards, audit trails and exports around how your company actually works.

Discuss CRM & Customer Database

BUSINESS SYSTEMS

Booking & Reservation System

Availability should never live in one person’s head.

The Friction

Availability lives in a notebook, a spreadsheet and someone’s head at the same time.

The Risk

Double bookings, missed reservations and no-shows cost revenue and damage the guest experience.

The Fix

A booking system with real-time availability, confirmations and reminders connected to the way your team actually works.

Discuss Booking & Reservation System

MANAGED TECHNOLOGY

Managed IT Support

Downtime shouldn’t be a surprise.

The Friction

Nobody owns the network, devices, email or backups until something stops working.

The Risk

Downtime lands in the middle of trading hours, and recovery depends on whoever is reachable that day.

The Fix

A retained support arrangement with agreed response times, documented systems and planned maintenance.

Discuss Managed IT Support

BUSINESS SYSTEMS

Custom SaaS Platform

Your workflow should be the system, not the other way around.

The Friction

Your team wants AI, automation or SaaS, but the risk of building the wrong thing is high.

The Risk

A rushed product burns money, confuses users and becomes another abandoned tool. Meanwhile the market moves faster.

The Fix

Run a focused discovery sprint, validate the workflow, then build a phased MVP that can evolve into a serious platform.

Discuss Custom SaaS Platform

Corporate technology classroom with a lecturer and adult professionals using laptops

ENABLEMENT

Team Training Programme

A new system only works if people actually use it.

The Friction

A new system is delivered, then adoption depends on individuals working it out for themselves.

The Risk

Old habits return, the investment underdelivers and the knowledge leaves when a staff member leaves.

The Fix

Structured enablement so your team can operate, administer and extend the system without depending on one person.

Discuss Team Training Programme

PROVEN DELIVERY

Why NewChild

Enterprise delivery record

200+ Platforms delivered

9 Industries served

20 Years in Business

Company-reported figures. Every engagement is scoped around your commercial outcome, not a generic software package.

LET'S BEGIN

Tell us what is slowing your business down.

Every engagement starts with a conversation — no cost, no obligation, and a straight answer about whether we are the right partner for the work.

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